Q. What if my model number does not appear when I type it in the Product AC or DC Motor search?
Q. What Marathon products are suitable for Marine Duty?
A. The following catalog product lines are labeled for Marine Duty applications off the shelf:
- XRI Severe Duty
- IEEE841
- Blue Chip Explosion Proof (cast iron construction)
- IEC Globetrotter
Q. Does Marathon offer a true IEC product?
A. Yes, Marathon's
IEC Globetrotter motors meet or exceed all the requirements of IEC60034 and IEC60072. All Globetrotter motors are built to metric dimensions and use all metric hardware. Custom designed IEC Globetrotter motors are available, if you don't find the motor you need in the SB300 catalog. For additional information on the Custom designs available, contact
motor.help@marathonelectric.com.
Q. Does Marathon offer Vertical Hollow shaft (VHS) motors?
A. Marathon no longer sells Vertical Hollow shaft (VHS) motors.
Q. Where can I find product literature?
Q. What models are not suitable for use on a variable frequency drive (VFD)?
A. DO NOT use the following models on a VFD:
- Single phase motors.
- Motors with built-in automatic reset or manual reset overload devices.
- UL Listed Fire Pump motors.
- Motors labeled for 1.0 Service factor on line power.
- Multi-speed motors.
- Explosion Proof motors that do not have the VFD speed range (such as 10:1, 20:1, 2:1) and torque profile (VT or CT) stamped on the nameplate.
- Division 2 motors not labeled for VFD use.
Q. How do I sign up for ME Business?
A. You must be a direct Marathon customer to sign-up for ME-business, Marathon's E-Commerce site.
Click on the ME Business tab located on the Motor Home Page or on the toolbar at the top of this page;
then click 'Register Now'.
Q. Does Marathon offer a line of variable frequency drives?
A. Yes, Marathon offers a line of variable frequency drives called
SpinMaster Drives for applications between 1/3hp and 60hp.
Q. How do I find a distributor outside of Canada and USA?
A. Middle East and North Africa - Contact Sharco International, 3801 W. Lake Avenue, Glenview, IL 60025, phone: (847) 998-1910.
Central, South America, Mexico, and Carribean - Contact Marathon Miami, 54401 SW 156 Place, Miami, FL 33185, phone: (305) 220-4423.
Isreal, Lebanon, and Turkey - please contact Moshe Morlov.
India - Please contact MarathonFbd.sales@marathonelectric.com
For all others, please contact motor.help@marathonelectric.com.
Q. What are your business hours?
A. Monday- Friday 7:00 a.m. - 5:00 p.m. (CST).
Q. How do I get a motor after hours or on the weekends?
A. For after hours emergency service on weekdays call: (317) 821-1756, ext 2014.
For after hours emergency service on weekends call: (847) 840-1497.
Q. What is your mailing address?
A.
Marathon Electric
P.O. Box 8003
Wausau, WI 54402-8003
Q. How do I become a Distributor for Marathon Electric products?
Q. How do I purchase Marathon Electric products?
A. If you are not a Marathon distributor, please contact one in your area using our
Distributor Search function.